Terms of service
Last updated: August 17, 2026
Welcome to Cup Care. These Terms of Service govern your access to and use of our website, products, and services.
By accessing our website or purchasing our products, you agree to these Terms of Service.
1. Eligibility
By using our website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree that all information you provide is accurate, complete, and up to date.
2. Products
Cup Care offers recovery products designed to support relaxation and recovery.
We make every effort to display our products, images, descriptions, colors, and specifications as accurately as possible. However, colors and appearance may vary slightly depending on your device or display.
We reserve the right to modify, discontinue, or limit the availability of products at any time.
3. Orders
By placing an order, you make an offer to purchase the selected products.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:
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Suspected fraud or unauthorized activity
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Incorrect pricing or product information
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Product unavailability
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Incorrect or incomplete customer information
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
You will receive an order confirmation by email after placing your order.
4. Pricing and Payment
Prices are displayed in the currency shown on our website and may change without prior notice.
The price applicable to your purchase is the price displayed when you place your order, subject to correction of obvious errors.
Payment must be successfully completed before an order can be processed.
Available payment methods are displayed during checkout.
5. Shipping and Delivery
Cup Care ships to available destinations worldwide.
Shipping availability, and estimated delivery times may vary depending on your location.
Delivery times are estimates and may be affected by circumstances outside our control, including:
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Shipping carrier delays
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Customs processing
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Weather conditions
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Public holidays
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Incorrect delivery information
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Other unexpected disruptions
Once your order has shipped, you will receive tracking information by email when available.
For additional information, please review our Shipping Policy.
6. Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Where these charges are not collected during checkout, they may be the responsibility of the customer.
7. Returns, Refunds and Cancellations
Cup Care does not offer voluntary returns or exchanges.
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.
Order cancellation requests should be submitted as quickly as possible. We cannot guarantee that an order can be cancelled after processing has started or the order has shipped.
Please review our Refund Policy for complete information.
Nothing in these Terms is intended to restrict consumer rights that cannot be excluded.
8. Product Use and Disclaimer
Cup Care products are intended for relaxation, and recovery purposes.
Unless explicitly stated otherwise, our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided on our website is for general informational purposes and should not be considered medical advice.
Always follow the instructions and safety information provided with the product.
Stop using a product if you experience pain, unusual discomfort, skin irritation, or another unexpected reaction.
If you have a medical condition, are pregnant, have a pacemaker or other implanted medical device, or are under medical supervision, consult an appropriate healthcare professional before using products where this may be relevant.
Individual experiences and results may vary.
9. Intellectual Property
All content made available through the Cup Care website, including our:
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Brand elements and logos
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Product images
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Videos
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Text
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Graphics
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Product descriptions
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Website designs
is owned by Cup Care or the applicable licensors and is protected by applicable intellectual property rights.
Content may not be copied, reproduced, distributed, modified, or commercially used without appropriate permission.
10. Prohibited Uses
You may not use our website:
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For unlawful or fraudulent purposes
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To interfere with the operation or security of the website
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To transmit malicious code
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To infringe the rights of Cup Care or third parties
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To provide false or misleading information
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To attempt unauthorized access to our systems or services
We may restrict access to our services in response to misuse or violations of these Terms.
11. Third-Party Services
Our website may use or link to third-party services, including payment providers, shipping providers, analytics services, and social media platforms.
Third-party services may be governed by their own terms and privacy practices.
12. Limitation of Liability
To the extent permitted by applicable rules, Cup Care and its operators will not be responsible for indirect or consequential losses resulting from the use of our website or products.
Customers are responsible for using products according to the provided instructions and safety information.
Nothing in these Terms excludes or limits liability where such liability cannot be excluded or limited.
13. Privacy
Our collection and use of personal information is described in our Privacy Policy.
Please review the Privacy Policy for information about how personal information may be collected, used, and shared.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our products, services, business operations, or requirements.
The latest version will be published on this page with an updated revision date.
15. Contact
If you have questions about these Terms of Service, please contact us:
Cup Care
Email: supportcupcare@gmail.com