AGB

TERMS OF SERVICE

Last updated: June 20, 2026

Welcome to Cup Care. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree that all information you provide is accurate, complete, and up to date.

2. Products

Cup Care offers wellness and recovery products designed to support relaxation and muscle recovery.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device will display colors or product details exactly as they appear in reality.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Orders

By placing an order, you make an offer to purchase our products.

We reserve the right to accept, reject, or cancel any order at our sole discretion, including but not limited to cases involving:

Suspected fraud
Incorrect pricing
Product unavailability
Violation of these Terms

You will receive an order confirmation by email once your order has been accepted.

4. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Payment must be completed before an order is processed.

Customers are responsible for any customs duties, taxes, import fees, or other charges required by their local authorities.

5. Shipping

Delivery times are estimates only and are not guaranteed.

Cup Care is not responsible for delays caused by:

Shipping carriers
Customs clearance
Weather conditions
Force majeure events
Circumstances beyond our reasonable control

Risk of loss and ownership of products pass to the customer upon delivery to the shipping carrier or as otherwise required by applicable law.

6. Returns, Refunds & Cancellations

Except where required by applicable law, all sales are final.

We do not offer returns, exchanges, refunds, or cancellations for:

Change of mind
Dissatisfaction with the product
Incorrect purchases
Promotional or sale items
Gift cards

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at:

Email: lgs.suisse@gmail.com

Please include:

Your order number
A description of the issue
Clear photos or videos showing the defect or damage

We will review your claim and may, at our sole discretion, provide a replacement or another appropriate solution.

Unauthorized returns will not be accepted.

Nothing in this section limits or excludes any consumer rights that cannot be excluded under applicable law.

7. Product Disclaimer

Cup Care products are intended for wellness, relaxation, and recovery purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

Our products are not medical devices unless explicitly stated otherwise.

The information provided on this website is for informational purposes only and is not intended to:

Diagnose diseases
Treat medical conditions
Cure illnesses
Replace professional medical advice

Individual results may vary.

If you have a medical condition, are pregnant, have a pacemaker, or are under medical supervision, please consult a qualified healthcare professional before using our products.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product names
Images
Videos
Text
Graphics
Designs

is the property of Cup Care or its licensors and may not be copied, reproduced, distributed, modified, or used without prior written permission.

9. Third-Party Services

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Our website may also contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third-party websites or services.

Your use of such services is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Cup Care, its owners, employees, affiliates, and partners shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Personal injury resulting from misuse of the product

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Termination

We reserve the right to suspend or terminate access to our website or services at any time and without prior notice if we believe that you have violated these Terms of Service.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland, without regard to conflict of law principles.

Any disputes arising from these Terms of Service shall be subject to the exclusive jurisdiction of the competent courts of Switzerland, unless mandatory consumer protection laws provide otherwise.