Widerrufsrecht

Terms of Service

Last updated: June 20, 2026

Welcome to Cup Care. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

1. General

These Terms of Service apply to all users of the website, including without limitation visitors, customers, merchants, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to check this page periodically for changes.

2. Products and Services

Cup Care offers wellness and recovery products designed to support relaxation and muscle recovery.

We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your device’s display of colors will be accurate.

We reserve the right to limit quantities, discontinue products, or change product prices at any time without notice.

3. Orders

By placing an order, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
All information you provide is accurate and complete.
You are authorized to use the payment method provided.

We reserve the right to refuse or cancel any order at our sole discretion, including orders suspected of fraud or unauthorized activity.

4. Pricing and Payment

All prices are displayed in the currency indicated on our website and are subject to change without notice.

Payment must be completed before an order is processed and shipped.

Customers are responsible for any customs duties, import taxes, or other fees imposed by their local authorities.

5. Shipping

Delivery times are estimates only and are not guaranteed.

Cup Care is not responsible for delays caused by:

Customs clearance
Shipping carriers
Weather conditions
Force majeure events
Circumstances beyond our reasonable control

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier or upon delivery, depending on applicable law.

6. Returns, Refunds and Cancellations

All sales are final.

We do not offer returns, exchanges, refunds, or cancellations for:

Change of mind
Dissatisfaction with the product
Incorrect purchases
Promotional or sale items
Gift cards

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at:

Email: lgs.suisse@gmail.com

Please include:

Your order number
A description of the issue
Photos or videos showing the defect or damage

We will review the claim and may, at our sole discretion, provide a replacement or another appropriate solution.

Unauthorized returns will not be accepted.

Nothing in this section limits any consumer rights that cannot be excluded under applicable law.

7. Product Disclaimer

Cup Care products are intended for wellness, relaxation, and recovery purposes only.

Our products are not medical devices unless explicitly stated otherwise.

The information provided on this website is for informational purposes only and is not intended to:

Diagnose diseases
Treat medical conditions
Cure illnesses
Replace professional medical advice

If you have any medical condition, are pregnant, have a pacemaker, or are under medical supervision, consult a qualified healthcare professional before using our products.

Individual results may vary.

8. Limitation of Liability

To the fullest extent permitted by law, Cup Care and its owners, employees, affiliates, and partners shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Personal injury resulting from misuse of the product

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Product names
Images
Text
Graphics
Videos
Designs

is the property of Cup Care or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Uses

You may not use our website or products:

For unlawful purposes
To violate any laws or regulations
To infringe intellectual property rights
To transmit viruses or malicious code
To engage in fraudulent or abusive activities

We reserve the right to terminate access to our website for violations of these Terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Switzerland, unless mandatory consumer protection laws provide otherwise.